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Programme & Onboarding Coordinator

Job Posted: 23 days ago

Salary: £ 26,000 - 32,000 / Annum
Job Type: Permanent
Location: Wirral, Metropolitan Borough of Wirral

Expire in: 5 days

Job Description

At Aptitude Recruitment, we specialise in connecting talented individuals with forward-thinking organisations across growing sectors. We pride ourselves on delivering high-quality recruitment solutions while supporting both clients and candidates in achieving long-term success. We are currently seeking a highly organised and detail-oriented Programme Administrator to support a rapidly expanding training environment focused on delivering outstanding learner experiences.

Role Overview

The Programme Administrator plays a critical role in ensuring a high-quality, compliant, and efficient learner onboarding experience.

This position is responsible for coordinating all aspects of learner enrolment and onboarding, ensuring that:

  * Learners are enrolled accurately and compliantly

  * Employer and learner documentation is complete

  * Systems (including Bud and ILR processes) are updated correctly

This role is central to maintaining audit readiness, delivering a learner-focused experience, and supporting operational efficiency during a period of growth.

Key Responsibilities

1. Learner Onboarding (Core Focus)

  * Coordinate end-to-end onboarding of all new apprentices

  * Act as the central point of contact for onboarding queries (learners, employers, and internal teams)

  * Deliver a smooth and professional onboarding experience aligned to organisational standards

2. Enrolment & Compliance Checks

  * Complete all enrolment compliance checks in line with DfE funding rules

  * Ensure all required documentation is accurate, complete, and signed

3. Systems & Data Management

  * Accurately input and maintain learner data across systems (e.g. Bud and ILR-related systems)

  * Track onboarding progress and flag risks or delays

4. Programme Registration & Certification

  * Manage learner registrations with awarding organisations (where applicable)

  * Coordinate certification processes on programme completion

  * Ensure timely and accurate submission of required information

5. Coordination Across Teams

  * Liaise with:

      * Sales/Business Development teams to receive confirmed learner information

      * Programme Managers and Skills Coaches to confirm readiness for onboarding

      * Compliance teams to ensure funding requirements are met

  * Support the handover from onboarding into active programme delivery

Person Specification

Essential

  * Strong administrative and organisational skills

  * High attention to detail and accuracy

  * Experience managing data and documentation

  * Ability to manage multiple priorities and deadlines

  * Strong communication skills (written and verbal)

  * Confident using systems and databases

Desirable

  * Experience in apprenticeships or funded training

  * Understanding of DfE funding rules and compliance requirements

  * Experience with learner management systems (e.g. Bud)

  * Experience supporting audits or compliance processes

Why This Role Matters

This is an exciting opportunity to join an organisation during a period of significant growth across emerging and high-demand sectors. The Programme Administrator role is critical in ensuring that as operations scale, the organisation maintains

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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