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Programme Specialist EMEA
Job Posted: 2 days ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Reading, Berkshire
Expire in: 25 days
Job Description
The Programme Specialist EMEA role involves supporting customer service initiatives within the technology and telecoms industry. This position is based in Reading and requires a detail-oriented individual to manage programmes effectively across the EMEA region.
Client Details
Programme Specialist EMEA, Reading: The employer is a medium-sized organisation operating in the technology sector. They focus on delivering innovative solutions for their clients, ensuring high-quality customer service and operational efficiency.
Description
Programme Specialist EMEA, Reading
Act as the interface between Sales and Operations to define demand and supply plans
Coordinate and manage customer service programmes across the EMEA region.
Develop detailed forecasts for planning meetings
Manage customer product portfolios and ensure data accuracy across systems
Coordinate onboarding of new tools/products, ensuring compliance with internal processes
Handle customer escalations and bulk order distributions
Support tool and equipment programmes, including warranty and dealer distributions
Liaise with internal teams to manage inventory and shipping logistics
Monitor programme performance and support continuous improvement initiative
Monitor programme performance and ensure alignment with organisational goals.
Collaborate with internal teams to improve service delivery processes.Profile
A successful Programme Specialist EMEA should have:
Experience in managing programmes or projects.
Strong organisational skills and attention to detail.
Ability to analyse data and generate actionable insights.
Proficiency in using relevant software tools for project management and reporting.
Excellent communication and stakeholder management abilities.
Knowledge of EMEA regulations and market dynamics.
A proactive approach to problem-solving and process improvement.Job Offer
Competitive salary range of £35,000 to £40,000 per annum.
Permanent role offering stability and career growth opportunities.
Generous holiday allowance and supportive work environment.
Exposure to international operations within the EMEA region.
Opportunities to enhance your skills and take on new challenges.If you're ready to take the next step in your career as a Programme Specialist EMEA in Reading, apply now to join a forward-thinking organisation in the technology and telecoms sectorBefore You Apply
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