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Project Coordinator

Job Posted: 15 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Woking, Surrey, United Kingdom

Expire in: 13 days

Job Description

Project/ Primary Systems & Admin Coordinator

Impact Food Group

At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day.

We one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. 

Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. 

We’re now looking for a talented and highly organised Primary Systems & Admin Coordinator to join and play a vital role in supporting our business.

Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of.

What you’ll be Doing 

Key Responsibilities: 

System Administration:

Build and maintenance of primary school ordering platforms
	
Onboarding and training of new clients to ordering platforms
	
Distribute parent and staff accounts/invitation links across all ordering platforms
	
Menu updates and verification to ensure parents see correct meal options
	
Managing term dates, closed days and calendar updates
	
Verify and cross-check menu choices to system build
	
Prepare and amend trip and theme-day menus, including mass or manual deletion of meals
	
Create and maintain menu cycles in accordance with operational schedules

Menu & Calendar Management

Create usable menu templates for meal ordering platforms
	
Receive, check and interrogate submitted menus from Food Team before platform menu building begins
	
Create menu layouts, ensuring accuracy across all ordering platforms before publishing

Collaborations & Meetings

Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues
	
Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service
	
Collaborate across departments to identify and resolve recurring system issues
	
Support new school onboarding and integration activities

Communication & Support:

Responding promptly and professionally to calls, emails and Freshdesk tickets from parents, schools and internal teams
	
Handle late orders and meal cancellations, liaising with school kitchens to ensure accurate meal provision
	
Liaising with Operations Team and school offices to resolve issues

What are we looking for?

Strong communication and interpersonal skills
	
Outstanding customer service skills
	
Excellent organisational and multitasking abilities
	
High attention to detail with a proactive approach to problem solving
	
Competent in Microsoft Office and database systems
	
Experience with catering or school management systems an advantage
	
Ability to work independently and collaboratively within a fast-paced environment

If you’re a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we’d love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.

What’s in It for You?

The opportunity to build a career you can be proud of in a growing business.
	
Access to a wide range of free training, qualifications, and development opportunities
	
25 days annual leave plus bank holidays
	
Staff discount scheme across 850+ retailers
	
Pension scheme and other great company benefits
	
Monthly incentives and recognition for top performers

#Join Our Team #makeanimpact

If you’re looking for your next step and want to be part of an organisation that genuinely makes a difference, we’d love to hear from you.

IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.

We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Project Coordinator job near me in Woking, Surrey, United Kingdom! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!