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Project Coordinator
Job Posted: 16 minutes ago
Salary: £ 24,420 - 26,000 / Annum
Job Type: Permanent
Location: Telford, Telford and Wrekin
Expire in: a month
Job Description
We are looking for a proactive and detail-driven Project Coordinator to join our client’s team in Telford. If you have excellent organisational skills and enjoy working with customers, this role offers the chance to make a real impact while developing your career in a supportive environment.
What’s in it for you?
* Competitive starting salary
* Pension scheme
* Private healthcare cover
* Relaxed dress code
* Staff incentives and rewards
* Company events and team outings
* Employee referral programme
* Free on-site parking
Main Duties:
* Carry out onboarding calls to gather customer requirements for phone systems
* Set up customer phone lines and broadband within agreed targets and SLAs
* Record, categorise, and prioritise customer support tickets
* Liaise with sales teams, colleagues, and distributors to resolve any order issues
* Provide assistance to customers, ensuring a smooth and positive experience
* Arrange and coordinate site surveys and installations
* Keep clear communication with managers, team members, and other departments
* Offer support across the Hosted & Connectivity team when required
About You:
Experience & Knowledge
* 1+ year in a customer service role (telecoms background is a plus)
* Excellent written and verbal communication skills
* Strong telephone manner
* Familiar with CRM systems and Outlook 365
* Able to multitask and manage workload effectively
Skills & Attributes
* Problem solver with a proactive approach
* Highly organised with sharp attention to detail
* Strong communication skills, both written and verbal
* Customer-first attitude with a professional manner
* Able to work independently and use initiative
Interested?
Contact Taylor Butterfield at Proactive Personnel, Telford for more informationBefore You Apply
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Looking for your next career move? Join a top company hiring Project Coordinator job near me in Telford, Telford and Wrekin! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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