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Project Manager

Job Posted: 9 days ago

Salary: £ 50,000 - 55,000 / Annum
Job Type: Permanent
Location: Poole, Dorset

Expire in: 18 days

Job Description

Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team.
We’re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team.
What you will be doing as the Project Manager:
This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels.
Duties of the Project Manager:
  * Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties.
  * Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded).
  * Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client.
  * Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved.
  * Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability.
  * Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover.
  * Manage CBN email inbox and be responsible for communication with assigned vessels.
  * Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution.
  * Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment.
  * Provide weekly progress updates internally and externally, flagging risks and proposing solutions.
  * Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns.
  * Update and maintain the budget tracker following each service visit.
  * Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.)
What’s in it for you as a Project Manager:
  * Monthly profit share bonus scheme
  * Free onsite parking
  * Perks at Work scheme
  * Tuck shop snacks and free lunch every Friday
  * Cycle to Work scheme
  * Subsidised workplace massage
  * Eye care reimbursement
  * Employee assistance programme (EAP)
  * Company social and corporate events
You must have previous experience working within a busy team.
  * Maintenance Project Manager
  * Salary: £50-55k
  * Contract type: Permanent
  * Hours: 40 hours per week
  * Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels
Poole, Project manager, Project management, maintenance, scheduling

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