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We are seeking a dedicated Project Manager to oversee client projects involving the installation of Energy Reduction equipment.. This role requires a strong balance of project management, client relationship management, and technical delivery skills. The ideal candidate will be proactive, client-focused, and process-oriented, ensuring each project is delivered smoothly, on time, and to our high standards.
Key Responsibilities
The Project Manager will guide client projects from post-sale handover to installation and completion, including:
Client Management
* Client Onboarding: Lead the post-sale onboarding process, including issuing the welcome pack, managing deposit invoicing, and setting up project specifications.
* Installation Management:
* Arrange initial engineering data logging and site surveys to confirm correct unit sizing.
* Work with clients to develop installation plans, setting target dates and pre-installation tasks.
* Coordinate with manufacturers to secure KBR and VO products and manage delivery timelines.
* Communicate Risk Assessments and Method Statements (RAMS) to clients.
* Oversee logistics, ensuring timely delivery of hardware to the client’s site.
* Be available during the installation for troubleshooting alongside the Chief Engineer.
* Deliver post-installation reports to clients, including photos and technical details.
* Transition clients to the data analysis and reporting team and complete invoicing.
Pre-Sale Survey Coordination
* Manage the pre-sale survey process, including desktop assessments and on-site evaluations.
* Coordinate with engineers for site surveys, reviewing voltage levels, load profiles, and installation specifications.
* Collect and review survey reports, update project trackers, and share survey insights with clients.
* Coordinate with the sales team to issue guaranteed savings proposals and confirm ROI.
Required Skills and Qualifications
* Project Management Experience:
Proven track record of managing client-facing projects, ideally in energy solutions or a related field.
* Client Relationship Management:
Skilled in delivering a high-quality client experience with clear communication, responsiveness, and attention to client needs.
* Technical and Process Expertise:
Able to follow and enforce a structured, process-driven approach to project management.
* Problem-Solving Abilities:
Resourceful and proactive, with the ability to manage installations and troubleshoot effectively.
* Technical Comfort with Excel and CRM Tools:
Skilled in data tracking and reporting through excel spreadsheets, with the capability to eventually design and implement a CRM-based system.
* Detail-Oriented and Process-Driven:
Focused on ensuring all steps of the project are completed with precision, on time, and to a high standard.
Desired Attributes
* Experience managing energy reduction or similar technical solutions.
* Strong ability to multitask and manage multiple project phases simultaneously.
* Excellent verbal and written communication skills for liaising with clients and internal stakeholders.
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