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Property Administrator/Customer Service
Job Posted: 3 hours ago
Salary: £ 13.5 - 13.5 / Hour
Job Type: Temporary
Location: Milton Keynes
Expire in: a month
Job Description
Property Administrator/Customer Service, £13.50ph, Milton Keynes
Market leader within the property sector requires a proactive Administrator/Customer Service to provide support to the operations team with resident enquiries and leasing.
Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Working Working 5 days a week which may include alternate Saturdays.
Duties will include:
Face to face resident interaction, building a good relationship and rapport with customers.
Greeting and qualifying prospective residents.
Booking in viewings for the Leasing team.
Tenancy administration which could include updating tenancy agreements, reference checks, compliance checks
Support in the preparation and delivery of customer communication ensuring residents are regularly updated on building matters and other matters that may impact their experience.
Manage parcel overflow ensuring both residents and delivery companies are ‘managed’ to follow parcel strategy.
Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks).
Ensure the resident move in and move out process is seamless.
Requirements
Previous Customer Service and Administration experience
Experience within property, hospitality, travel or similar would be an advantage.
Strong written and verbal English skills
IT proficient
Well-groomed and professional appearance.
Passionate about customer service.
Ability to build relationships.
Self-motivated and able to work alone.
Apply now!
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