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Property Customer Service 9 Month FTC

Job Posted: 12 hours ago

  • Salary: £ 28,000 - 28,000 / Annum

    Job Type: Contract

  • Location: Milton Keynes

Expire in: a month

Job Description

A leading Build to Rent organisation is seeking a warm, proactive Property Customer Service Assistant on a 9 month FTC to join their team at Park Square in Milton Keynes. They manage high-quality living, commercial, and mixed-use developments and pride themselves on creating vibrant, sustainable communities. You will 4 days on and 4 days off, 12 hour shifts eg. 8 am - 8.00 pm with some weekend work. The Role As a Property Customer Service Assistant, you’ll deliver exceptional service and ensure residents feel valued from the moment they walk through the door. You’ll: Provide a polished and welcoming front-of-house experience Respond to resident queries and resolve issues promptly Build positive relationships with both residents and team members Maintain high standards of presentation and professionalism Follow company procedures with integrity and care Contribute to a collaborative, positive team culture About You You’re people-focused, confident and customer-service driven. You bring: Experience in hospitality, guest relations, residential services, sales, or a similar customer-facing role Excellent written and spoken English Strong organisational and communication skills Good IT literacy (MS Word, Outlook and Excel — training provided) Professionalism, enthusiasm and a proactive approach A team mindset and a friendly, polished presence Benefits As a Property Customer Service Assistant, you’ll have access to a fantastic benefits package, including: Company Pension Scheme (NEST) Cycle to Work Scheme 24/7 Employee Assistance Programme Westfield Health Cash Plan Life Assurance Referral Scheme Paid Volunteer Time 20% discount on stays at partner properties You’ll also work with experts across property, hospitality, technology and marketing — in an environment that values, supports and develops your talent. Diversity & Inclusion This organisation believes that people thrive when they can be themselves. They welcome applicants from all backgrounds and celebrate the diversity of their teams — regardless of age, gender, ethnicity, disability, religion, sexual orientation, or social background. ✅ How to Apply If you’re passionate about people, presentation and creating a welcoming environment, apply today to become the next Property Customer Service Assistant

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