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QA Manager
Job Posted: 12 days ago
Salary: £ Competitive
Job Type: Permanent
Location: CT4 5HL, Bishopsbourne, Kent
Expire in: 16 days
Job Description
ISS is proud to announce the launch of our brand-new site in Canterbury !
This is a major milestone that doubles our operational footprint and marks the largest expansion in our company’s history. As a UK leader in the Fresh Produce sector, we’re known for being a trusted, forward-thinking partner to some of the biggest names in the industry.
This exciting growth means new opportunities – and we’re looking for passionate people to join our team!
What You’ll Do:
As QA Manager, you will lead and develop a high-performing quality assurance team to uphold the highest standards of food safety, legality, and product quality. You will oversee daily QA operations, drive continuous improvement, and ensure audit readiness at our new Canterbury site. Your leadership will be key in fostering a proactive, right-first-time culture across the business.
* Lead and develop the QA team, including Shift Managers and Supervisors, to ensure high performance and continuous improvement
* Build a multiskilled, proactive QA function that supports a “right first time” culture
* Oversee daily QA operations, team meetings, and communication across departments
* Ensure all products meet food safety, legal, quality, and customer requirements
* Manage quality KPIs, trend analysis, and customer complaint investigations
* Drive corrective actions and root cause analysis for non-conformances
* Ensure the site is always audit-ready and support internal audit programmes
* Participate in pre-production trials and contribute to process improvements
* Support the development and implementation of company-wide quality initiatives
* Conduct monthly performance reviews and appraisals for QA team members
What You’ll Bring:
* Minimum 5 years’ experience in a Quality Management role, ideally in fresh produce
* Strong leadership and team development skills
* Excellent knowledge of food safety, HACCP, auditing, and quality systems
* Experience managing customer requirements and responding to quality issues
* Strong communication and interpersonal skills
* High attention to detail and accuracy
* Ability to work under pressure and manage multiple priorities
* Proficiency in English and Maths
* A proactive, solutions-focused mindset with a drive for excellence
Why Join ISS?
* Be part of a transformative moment in our company’s journey
* Join a team that values growth, innovation, and high standards
* Enjoy real opportunities for career development in a thriving industry
Shift Details
Monday to Friday
8am to 5pmBefore You Apply
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