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Quality and Process Documentation Lead

Job Posted: 5 hours ago

  • Salary: £ Competitive

    Job Type: Permanent

  • Location: E15, Stratford, Greater London

Expire in: a month

Job Description

Quality & Process Documentation Lead ERP Transformation – ISO 9001 & 14001 Axis CLC is embarking on a major transformation programme to unify our trading entities under a single ERP platform. This will reshape core business processes across HR, Procurement, Finance and Operations, creating a modern, efficient, and scalable way of working. To ensure these new processes are accurately defined, documented and aligned to our Quality Management System (QMS), we are recruiting a Quality & Process Documentation Lead to join the ERP project team. You will play a key role in shaping our future ways of working and ensuring ongoing ISO accreditation across the Group. The Role The Quality & Process Documentation Lead will support the organisation through major process change by: * Mapping, defining and documenting new business processes during the ERP rollout. * Updating, structuring and integrating the QMS (ISO 9001 & 14001) to align with redesigned processes. * Designing internal audit regimes to test, verify and maintain ISO compliance throughout the transformation. * Working closely with HR, Finance, Procurement and Operational teams to ensure consistency in process design and documentation. * Creating clear, accessible SOPs, workflows, guidance and quality controls. * Supporting preparation for external ISO audits and surveillance visits. * Ensuring documentation and audit trails remain accurate, traceable and aligned across the Group. * Acting as a key link between the ERP project team, functional leads, and the wider Quality Assurance function. About You * We are looking for someone who brings strong ISO/QMS expertise and enjoys process design and collaborative working. You will have: * Proven experience with ISO 9001 and/or ISO 14001, including QMS documentation and audit preparation. * Experience mapping and redesigning business processes (BPM, SOP creation, workflow documentation). * Exposure to ERP-enabled processes (any system: SAP, Dynamics, Oracle, IFS, etc.). * Excellent communication and documentation skills — able to translate complex processes into clear, usable content. * Strong attention to detail and a structured approach to version control and evidence management. * Confidence leading workshops with stakeholders across HR, Finance, Procurement and Operations. * A proactive and organised approach, able to balance multiple workstreams and deadlines during change. * We are not seeking a financial auditor, SOX specialist, or AML/internal audit profile for this role. Benefits * 25 days’ annual leave + bank holidays * Perkbox – discounts on coffee, cinema, travel & wellbeing * Long-service awards * 1 paid volunteer day per year * Ongoing training and development opportunities * Supportive environment with strong internal career pathways Our Commitment We celebrate diversity and believe in equity, inclusion and respect for all. Adjustments will be made wherever needed during the hiring process. Apply Now If you have experience in ISO, QMS, business process documentation or ERP-enabled process design and want to help shape the future of a growing national organisation, we’d love to hear from you

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