Hiring Now: Quality Assurance Assistant Near You – Apply Today!
Your Next Quality Assurance Assistant Job Starts Here – Apply Now!
Quality Assurance Assistant
Job Posted: an hour ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Crewe, Cheshire
Expire in: a month
Job Description
Portfolio Group are proud to be representing a private care business, with their search for a Quality Assurance Assistant.
4 days onsite, 1 day from home - including travel to different sites at least once a month.
As a Quality Assurance Assistant, you'll ensure care and support documentation are accurate, compliant, and reflective of the high standards promised. This person will play a vital role in ensuring that the business are delivering high-quality, safe, and effective care that meets the requirements of the CQC.
Key Responsibilities
Monitor and review documentation to ensure regulatory compliance (CQC and social care legislation) is adhered to
Manage complaints, concerns, and incidents with a strong customer service ethos, ensuring clear communication, thorough investigation, and timely resolution
Handle safeguarding and accident reports sensitively and professionally, working in line with policy and legal requirements
Maintain and deliver scheduled audits, using findings to drive meaningful service improvements
Collaborate with the senior management team to identify trends and embed lessons learned
Prepare reports and contribute to regulatory submissions and inspections
Support a culture of continuous learning, improvement, and service excellence
Key Aspects of the role:
Supporting Quality and Compliance: Conducting tasks related to CQC standards and safeguarding.
Monitoring and Evaluation: Helping to monitor and evaluate services to ensure they are meeting the required quality standards.
Maintaining Records: Ensuring that records and documentation are accurate and up-to-date, including evidence of care that meets regulatory expectations.
Identifying Areas for Improvement: Helping to identify areas where services can improve and supporting the implementation of necessary changes.
Using Online Systems: Utilizing online systems and processes to manage quality assurance and improve efficiency.
Understanding Regulations: Having a working knowledge of CQC regulations, including Regulation 17 (Good Governance).
Supporting Staff: Ensuring that staff understand the quality assurance processes and how to effectively check that quality care is being delivered.
Contributing to Improvement: Helping to create a culture of continuous improvement within the organization.
Working with Data: Analysing data to identify trends, patterns, and areas for improvement.
Supporting Inspections: Helping to prepare for and respond to CQC inspections.
Promoting Safety: Ensuring that the service is safe and that risks are managed effectively.Requirements
Driving licence (company car/petrol allowance included)
Knowledge of CQC legislationExperience of auditing
50178LS
INDFIRBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Quality Assurance Assistant job near me in Crewe, Cheshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).