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Job Title: Quality Assurance Manager
Location: London
Salary: £33,000 – £35,000 per annum
Hours: Monday – Friday, 8am – 4pm (40 hours per week)
Benefits: 25 days holiday + bank holidays, company pension (5% employer / 3% employee), free on-site gym membership, discretionary Christmas bonus
About the Role
An established and growing food manufacturer is seeking a Quality Assurance Manager to lead and strengthen their technical and compliance functions across multiple factories on one site.
This role requires a strong, visible presence on the production floor alongside office-based duties. You will be responsible for overseeing all aspects of quality assurance, food safety, and compliance, while also managing and developing a QA Technician.
This is a hands-on, fast-paced position where personality is key — we are looking for someone engaging, proactive, and influential, with the ability to inspire and maintain high standards across the team.
Key Responsibilities
Daily Duties
QA walkarounds: hazards, hygiene, cleaning standards, pallets, chemicals, and FIFO compliance
Verification of CCPs, fridge/freezer checks, finished product weights and specifications
Ensure daily paperwork is completed and filed correctly
Support packaging and goods-in areas in the event of staff shortages
Address non-conformances and corrective actions immediately
Handle customer complaints and supplier NCRs
Weekly Duties
Probe & scale calibration
GMP audits (3–4 per week)
Staff induction, manual handling, and refresher training
Machinery and health & safety training with supervisors
Traceability and raw material paperwork checks
Forklift, cleaning, and first aid compliance checks
Monthly Duties
Microbiological and sensory testing with reports and corrective actions
Internal audits, factory audits, H&S audits, and glass & hard plastic audits
Supplier questionnaires, raw material specifications, and policy reviews
COSHH training updates with line operators
Pest control follow-ups and corrective actions
Chemical and PPE stock management
Technical reporting and Nutricalc for NPD
Oversee maintenance job log and site standards
Additional Responsibilities
Maintain and update Quality Manual, company policies, and technical files in line with legislation
Manage HACCP, CCP validation & verification, allergens, and process flow
Lead staff training (hygiene, HACCP, allergens, manual handling, COSHH, H&S)
Coordinate customer portals, technical requests, and product specifications
Support new equipment risk assessments and process implementation with engineering teams
About You
We are looking for an experienced and motivated QA professional who can lead by example and influence at all levels.
Essential Skills & Experience:
Strong background in Quality Assurance within food manufacturing
Knowledge of HACCP, food safety, allergens, and compliance standards
Experience with internal/external audits and British Standards accreditation
UK food industry experience is required
Some supervisory or management experience
Engaging, proactive, and hands-on leadership style
Why Join Us?
Be part of a well-established and expanding food manufacturing group
Genuine opportunities for career progression as the company grows
Competitive salary and benefits package including pension, holidays, and a free on-site gym
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