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Quality Assurance Policy And Procedures Officer
Job Posted: 2 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Stoke on Trent, Staffordshire
Expire in: a month
Job Description
Quality Assurance Policy And Procedures Officer
Location: Stoke on Trent, ST4 1RN
Start Date: ASAP
Contract Duration: 2+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 26.21 per hour
Job Ref: (phone number removed)
Job Responsibilities
Conduct case file audits in Children's Services to assess social work quality.
Support the strategic manager in implementing the audit framework.
Review and update policies and procedures as needed.
Audit litigation cases to understand liabilities.
Contribute to team policy development, including the Case File Audit Framework.
Develop auditing tools and questionnaires for specific services.
Analyze audit findings and report strengths and weaknesses.
Collaborate with partners for audit preparations.
Provide training on audit processes to managers.
Review audit action plans for service improvement.
Ensure compliance with health and safety standards.
Monitor manager performance in completing audits.
Challenge delays in improving children's outcomes.
Manage financial reviews for high-cost placements.
Promote a customer service culture and foster team innovation.
Person Specifications
Must Have
Social Work qualification or equivalent.
Registered with a professional body like Social Work England.
Substantial knowledge of children's social work laws and standards.
Experience in Local Authority or Children's Services.
Understanding of audit methodologies.
Strong communication and negotiation skills.
Ability to work independently and take initiative.
Commitment to Health & Safety and Equality & Diversity.
Nice to Have
Management or relevant professional qualification.
Experience in multi-agency partnerships.
Experience in supervisory roles.
Evidence of updating policies and procedures.
Experience in fostering teamwork and resolving issues.
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