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Quality Engineer
Job Posted: 2 days ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Hereford, Herefordshire
Expire in: a month
Job Description
Purpose of Role:
While upholding the highest standards of compliance, the Quality Engineer is a vital leader within a team, responsible for compliance and improving the Business Management Systems. The individual will take the lead on reducing production defects and promoting a culture of no fault forward and Right First-Time by utilising the Business’ toolbox including Six Sigma and Lean as well as other industry standard techniques.
Role Summary:
The Quality Engineer ensures that quality, technical and operational support services are provided to all levels of the business, ensuring product is produced to the requirements of the manufacturing processes from new product introduction to post-delivery operations. The individual will use industry standard problem-solving tools and first class influencing and project management skills to lead continuous process and product improvements identified by appropriate data analysis and internal and external audits. The Quality Team are the arbiters of conformity on site and the highest standards of personal and professional integrity are required to succeed in this role.
Essential Functions:
The Quality Engineer role can encompass any of the following:
* Complaints and Escapes: owning or leading all aspects of the process, from notification through to verification and closure with customer. Including, but not limited to; project management of corresponding actions, escalation, monitoring, reporting and improvement programmes.
* Non-conformance Management: owning or leading all aspects of the process. Including, but not limited to monitoring, measurement and reporting of non-conformance performance; disposition; concession preparation and submission; designing rework methods; initiation of investigation.
* Problems Solving: leading problem-solving activities, independently or as a team, using the full range of industry proven techniques, to a successful resolution.
* Systems: development of business optimal systems in line with customer and regulatory requirements. Including, but not limited to, process mapping, procedure generation or development, gap analysis, action planning and project management.
* Risk Management: own or support all aspects involved with risk management.
* Auditing: auditing of internal processes and suppliers. Hosting external audits.
* Customer Support: resolution of queries, data generation, account reviews and visits.
* Project Management: ensuring all actions clearly documented, consolidated, communicated, prioritised, and escalated (where required) to ensure the successful completion of business demands in a timely and professional manner. Includes correlation of Project Documentation
* Leadership: act as manager to junior engineers, technicians and inspectors ensuring effective distribution of resource, whilst also coaching, monitoring, and leading those individuals to full potential.
* Approvals: representing the Quality department and supporting the various systems in ensuring compliance is maintained at all times. Including but not limited to, Release paperwork, approvals associated with customer requests and OSI’s, production suspension, risk release, change management.
* Contract Review and Technical Vetting: verify configuration management and compliance obligations on receipt of Order.
* Supplier Management: own or support activities required to maintain a high performing and compliant supply chain.
* Compliance Checks: conduct paperwork, product and system verification and validation activities.
* Certification: conduct and or lead certification and release paperwork checks (overchecks), as and when required.
* Standards and Specifications: conduct and or lead Standards and Specification reviews.
* Supervisory: coach, mentor and lead direct reports (and junior members) to ensure they are supported in their roles and developed to the requirements of the business. Including time and attendance bookings, annual leave requests, performance reviews, development plans and disciplinary reviews (if applicable).
* Quality Rules: conduct investigations into compliance, in line with business’ QMS and ‘Quality Rules,’ individually or as part of a team, in the promotion of Zero Defect and Right-First-Time.
* Any other duties that may be reasonably required by the business.
Key Performance Indicators (KPI’s):
* Customer Rejects.
* Monitoring Audits, Non-Conformance Reports (NCRs) and Process Compliance Control.
* Improving productivity.
* Support in delivering KPI’s.
* Reduction in customer escapes and concessionsBefore You Apply
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