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Quality Manager

Job Posted: 11 days ago

Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: B11, Hay Mills, City and Borough of Birmingham

Expire in: 16 days

Job Description

Quality Manager

About the Company

A global leader in specialty metals supply and distribution, supporting Aerospace, Defense, Industrial, Medical, Oil & Gas and other critical markets. The organisation maintains internationally accredited quality systems, including ISO 9001 and AS9100, and requires strong quality leadership within its UK distribution operations.

Purpose of Role

  * Lead, manage and continuously improve the UK site’s Quality Management System (QMS) across ISO 9001 and AS9100 standards.

  * Coordinate internal and external audits to maintain certification readiness.

  * Support operational teams to ensure compliance, traceability, and quality excellence throughout distribution and stockholding processes.

  * Drive a culture of continuous improvement and ensure customer, regulatory and industry requirements are consistently met.

Key Responsibilities

  * Maintain and develop the ISO 9001 and AS9100 Quality Management System for the UK distribution site.

  * Plan and conduct internal audits across processes, departments, and suppliers.

  * Prepare for, coordinate, and support external certification audits.

  * Manage non-conformance investigations, root-cause analysis, and corrective & preventive actions.

  * Oversee document control and ensure correct versioning, traceability, and accessibility of quality records.

  * Monitor key quality metrics and drive continuous improvement programmes.

  * Provide QMS and compliance training to site personnel.

  * Collaborate with cross-functional teams including warehouse, procurement, logistics, and sales to embed quality practices.

  * Interface with customers and suppliers on quality matters, including supplier qualification and customer audit support.

  * Report quality performance, risks, and improvement actions to senior leadership.

Skills & Experience Required

Essential

Strong experience managing ISO 9001 and AS9100 quality systems within aerospace, precision engineering, manufacturing, or metals distribution/stockholding.

Proven internal auditing experience and familiarity with certification processes.

Solid understanding of non-conformance management, root-cause analysis, CAPA, and quality improvement tools.

Strong organisational and document-control skills.

Excellent communication skills and ability to influence across departments.

Analytical mindset with attention to detail and understanding of technical specifications.

Desirable

Lead Auditor certification (ISO 9001 and/or AS9100).

Experience in aerospace supply chain, metals distribution, stockholding, or material certification/traceability environments.

Knowledge of NADCAP or other aerospace supplier requirements.

Experience with ERP/QMS software and supplier quality management programs.

Understanding of metallurgical inspection, material testing, or aerospace-specific documentation.

Success Measures

UK site remains compliant and audit-ready with minimal non-conformities.

QMS documentation remains current, controlled, and well-implemented.

Non-conformances and customer complaints are resolved quickly with effective root-cause actions.

Measurable improvements in quality KPIs (e.g., defects, customer issues, supplier compliance).

Strong engagement with quality processes across all departments.

The UK site aligns effectively with global quality standards and supports aerospace customer expectations.

Benefits

Salary: £50,000 - £60,000 per annum

Working Hours: Day Shift (Flexible)

25 days holiday plus 8 bank holidays

Company Pension

Before You Apply

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Bank details.
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