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Quality Service Manager
Job Posted: 7 days ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Liverpool, Merseyside
Expire in: 21 days
Job Description
Service & Quality Manager - Children's Residential Care (Liverpool, Manchester & North Wales)
Health & Social Care | Full-Time | Competitive Salary + Benefits
Are you an experienced Deputy Manager or Registered Manager in a children's residential setting? Do you have a passion for improving outcomes for young people and ensuring the highest standards of care and safeguarding? If so, we'd love to hear from you.
About the Role:
We're looking for a Service & Quality Manager to support and oversee our Health & Social Care staff delivering care across local authority placements. Covering Liverpool, Manchester, and North Wales, you'll be the driving force behind service quality, staff development, and safeguarding standards.
In this crucial role, you'll ensure every placement delivers exceptional care in line with individual care plans, risk assessments, and regulatory requirements. You'll support and develop teams, lead on quality audits and safeguarding issues, and build strong relationships with clients and professionals.
Key Responsibilities:
Ensure placements follow care plans, risk assessments, and safeguarding protocols
Conduct staff supervisions, visits, and spot checks to maintain high standards
Support the implementation of quality assurance frameworks
Act as the lead for safeguarding concerns, escalating where appropriate
Provide training, guidance, and ongoing support to staff
Liaise with local authorities and other professionals to meet care objectives
Champion best practice in children's residential care
What We're Looking For:
Experience: Minimum 2 years' experience as a Deputy or Registered Manager in a children's residential care setting
Qualifications: Level 5 in Leadership & Management (or working towards)
Regulatory Knowledge: Strong understanding of Ofsted or Care Inspectorate Wales standards
Leadership: Confident managing teams, problem-solving, and ensuring compliance
IT Skills: Comfortable using systems to manage data, reports, and communications
Values-Driven: Committed to safeguarding, inclusion, and improving outcomes for children
Why Join Us?
Be part of a passionate and supportive team making a real difference
Opportunity to influence care quality and staff development across multiple regions
Career progression within a growing and dynamic organisation
Competitive salary and a benefits package that recognises your expertise
If you're ready to step into a rewarding role where your leadership and care expertise will have a lasting impact on children's lives, apply today!
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