Expire in: 24 days
The Role
A unique and engaging role awaits a technically-minded professional to join our Client - a leading manufacturer and supplier in the Plumbing & Heating industry. This position is based in Sutton Coldfield and involves supporting sales and purchasing functions, product specifications and quality. The role spans a national customer base across the UK and Ireland, with a supply base extending to the UK, Europe, and the Far East.
This role is perfect for someone with a strong technical background in the plumbing and heating sector or a keen desire to learn. If you are enthusiastic, adaptable, and ready to take on a challenging yet rewarding position, this could be the perfect fit for you.
Key Responsibilities
* Provide technical support and advice to customers.
* Maintain and create product information documents and databases.
* Support the QA & Systems Manager in maintaining third-party approvals.
* Assist the Customer Service team with technical information and phone cover.
* Attend industry events and exhibitions in a technical support capacity.
* Manage a dedicated technical support line for branded products.
* Visit customer sites as necessary.
* Collaborate with the Technical Sales Manager to develop customer requirements on product specifications.
What’s in it for me?
The chance to join a successful and well established business, that has incredibly low staff turnover, with a huge opportunity for long term development for the right individual. This role offers comprehensive training, both in-house and externally, to ensure the right candidate is fully equipped to excel. There is also an investment in obtaining industry-recognised qualifications if required.
The Company
Our Clients is renowned throughout the UK for its extensive and high quality product ranges dedicated to the Plumbing & Heating Industries. With ISO9001 certified factories and products holding WRAS, Gas, and OFTEC certificates, the company prides itself on quality and competitive pricing.
Ideal Skills and Experience
* Professional telephone manner and effective face-to-face communication skills.
* Adaptable, willing to learn, and develop technical knowledge.
* Team player with the ability to use initiative.
* Experience in the plumbing and heating sector is preferable.
* Knowledge of quality systems and product approvals is desired.
* Strong IT literacy, including Word and Excel; Sage experience is an advantage.
* Enthusiasm for new technology and excellent organisational skills.
Ideal Qualifications
- Plumbing Diploma (training provided if required).
- Driving licence (preferable).
- IT literate
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Looking for your next career move? Join a top company hiring Quality & Technical Engineer job near me in Sutton Coldfield, City and Borough of Birmingham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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