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Quality / Technical Manager - Flexible Packaging
Job Posted: 16 days ago
Salary: £ Competitive
Job Type: Permanent
Location: East Riding of Yorkshire
Expire in: 12 days
Job Description
NEW VACANCY! (PK9376)
QUALITY / TECHNICAL MANAGER - FLEXIBLE PACKAGING / FOOD INDUSTRY
YORKSHIRE (Please contact me for further location details)
OPEN + HEALTHCARE
MONDAY - FRIDAY 8:45AM - 5:15PM
Our client is a provider of innovative and high-quality flexible packaging solutions, specialising in the food industry. The company partners with major brands and manufacturers to deliver bespoke packaging solutions that ensure product protection, extended shelf life, and enhanced visual appeal.
With a strong focus on sustainability, the company are committed to reducing environmental impact through the use of recyclable materials, advanced barrier technologies, and responsible sourcing. The company continuously invests in research and development to stay at the forefront of packaging innovation, offering cutting-edge solutions tailored to the evolving needs of the industry.
Operating with rigorous quality and safety standards, the company holds multiple industry certifications and adheres to strict regulatory requirements. Their expertise spans printed films, lidding films, flow wrap, and multi-layer laminates, ensuring they meet the complex demands of modern food packaging.
They are currently looking to recruit a Quality / Technical Manager to be responsible for securing and maintaining Company BRCGS Accreditation.
Role Responsibilities:
Answering customer technical queries and questionnaires, including maintenance of customers' online systems.
Requesting specifications from suppliers and ensuring that the company holds a specification and sample for all items in stock.
Attaching specifications in Sage and maintenance of Company technical specification system.
Management of key supplier approvals and accreditations.
Management of the customer complaints and non-conformance procedures. Including liaising with customers and suppliers.
Requesting samples of affected pouches, sending complaints forms and samples to suppliers where required.
Ensuring customer complaints log is kept up to date.
Management of internal complaints procedure.
Completing forms, emailing them out and ensuring preventative and corrective actions are carried out.
Ensuring log is kept up to date.
Liaising with members of the team to ensure that (for particular customers) all COAs and COCs are sent via email and that hard and electronic copies are stored.
Assisting the BRCGS team, including management review meetings and organising relevant training.
Assisting in maintaining the BRCGS Manual and all operating procedures to ensure compliance with all BRCGS procedures.
Assist in liaising with the Receptionist/Administrator to ensure all servicing etc. is carried out in line with BRCGS requirements.
Assisting in the required internal and external BRCGS Audits and maintaining BRCGS Certification.
Ensuring Sedex system is up to dateBefore You Apply
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