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Reception Manager
Job Posted: 4 days ago
Salary: £ 42,000 - 46,000 / Annum
Job Type: Permanent
Location: Oxford
Expire in: 24 days
Job Description
A prestigious Oxford institution is seeking a confident and experienced Reception Manager to lead its busy front-of-house operations. The role is the first point of contact for students, staff, and visitors, ensuring a professional welcome while overseeing security, incident response, and day-to-day Lodge management.
You will:
Lead and motivate a team of Lodge staff, ensuring round-the-clock coverage.
Manage security, access control, and emergency procedures.
Maintain high standards of customer service and operational efficiency.
Oversee risk assessments, health & safety compliance, and first aid readiness.
Coordinate with multiple internal departments for smooth operations.
What we’re looking for:
Proven leadership and team management experience in a service-focused or security-related environment.
Excellent communication skills and the ability to remain calm under pressure.
Strong organisational skills, IT proficiency (MS Office), and a proactive, hands-on approach.
Flexibility to work varied hours and respond to emergencies.
Experience with security systems, risk management, and health & safety compliance is highly desirable.
Benefits include:
38 days annual leave (including bank holidays)
Enhanced pension scheme membership
Free meals on duty
Hours: Full-time, 40 hrs/week, 5 days out of 7 (incl. some evenings/weekends)
If you have the leadership skills, operational know-how, and a passion for delivering outstanding service in a high-profile setting, we’d love to hear from youBefore You Apply
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