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Centre Operations Assistant
Full-time | Monday to Friday, 08:30–17:30 (occasional out-of-hours work)
From £26,250 per annum (depending on experience)
About the Company
Join a dynamic and fast-growing provider of flexible workspaces across the UK. With over two decades of experience, this company is at the forefront of the flexible office revolution - transforming underutilised buildings into vibrant business hubs. Their mission is to empower entrepreneurs and businesses with the freedom, support, and space they need to thrive.
They manage a diverse portfolio of business centres nationwide, connecting property owners with occupiers through a unique client management model. Their values - Smart, Supportive, Prudent, Straightforward, and Responsible - shape a culture of excellence and innovation.
The Role
As a Centre Operations Assistant, you’ll be the face of the centre, delivering exceptional customer service and supporting the General Manager in ensuring smooth day-to-day operations. From welcoming new customers to maintaining compliance and safety standards, you’ll play a key role in creating a professional and welcoming environment.
Key Responsibilities
• Deliver a world-class service to all customers and visitors
• Conduct professional viewings and support customer move-ins
• Handle queries and feedback with a proactive, solutions-focused approach
• Maintain high standards across the centre, including meeting rooms and communal areas
• Identify opportunities to upsell services
• Complete regular safety checks and manage incident reporting
What You’ll Bring
• Previous experience in a customer-facing role
• Strong organisational and communication skills
• Confident using Microsoft Office 365
• A team player who is adaptable and resilient
What’s in It for You?
• 33 days annual leave (including bank holidays)
• Discounted private medical insurance
• Life assurance & income protection
• Cycle to work scheme
• NEST pension scheme
• Employee assistance programme
• Annual flu jabs & eye tests
• Enhanced family leave policies
• Training support and professional membership subscription
• Training will be provided for Fire Marshal and First Aid certification
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Looking for your next career move? Join a top company hiring Reception Operations Assistant job near me in Cambridge! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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