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Receptionist
Job Posted: 4 days ago
Salary: £ 25,000 - 32,000 / Annum
Job Type: Permanent
Location: Cromarty, Highland
Expire in: 24 days
Job Description
Location: Highlands
Salary: £25,000 - £32,000 per annum (depending on experience)
Job Type: Permanent | Full time
The Opportunity
Our client, a luxury hospitality business in the Highlands, is seeking an experienced Receptionist to join their team. This is not a traditional front desk role and would suit someone with previous hotel reception, reservations or hospitality administration experience who is confident managing guest bookings, enquiries and administrative processes within a fast paced environment.
Key Responsibilities
• Act as the first point of contact for guest enquiries via telephone, email and online platforms
• Manage accommodation bookings and reservations, ensuring all information is recorded accurately
• Provide a warm, professional and personalised service to guests at every stage of their journey
• Build strong relationships with guests, travel agents and external booking partners
• Assist with guest requests, special arrangements and pre-arrival planning
• Support occupancy and revenue targets through effective booking management and upselling opportunities
• Liaise with operational teams to ensure seamless guest arrivals and departures
• Maintain accurate records and ensure booking systems are kept fully up to date
Requirements
Essential
• Previous experience working within a hotel reception, reservations, guest services or hospitality administration role
• Experience managing bookings and guest enquiries
• Strong administrative and organisational skills with excellent attention to detail
• Confident using booking systems, Microsoft Office, and computer-based systems
• Professional communication skills, both written and verbal
What's on Offer
• Salary: £25,000 - £32,000 per annum, depending on experience
• Working Pattern: 45 hours per week, typically 09:00 - 18:00, including weekends
• Benefits: Ongoing training and development opportunities
• Career Development: Genuine opportunities for progression within a growing hospitality business and opportunity to be part of a friendly, ambitious team focused on delivering exceptional guest experiences
About You
• Friendly, professional, and customer focused
• Highly organised with excellent attention to detail
• Positive, proactive and solutions oriented
• Confident communicating with guests, colleagues and external partners
• Passionate about delivering outstanding service and creating memorable guest experiences
How to apply
For any questions ahead of applying, contact LaurenBefore You Apply
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Looking for your next career move? Join a top company hiring Receptionist job near me in Cromarty, Highland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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