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Receptionist
Job Posted: a month ago
Salary: £ 25,500 - 25,500 / Annum
Job Type: Permanent
Location: Gravesend, Kent
Expire in: 2 days
Job Description
Front of House / Receptionist
Location: Gravesend, Kent
Salary: Circa £25,500 per annum
Diamond Search Recruitment is advertising this vacancy on behalf of our client.
Our client is a long-established and highly respected legal firm with offices across Kent. They are committed to providing a professional, approachable and client-focused service, while offering a supportive and collaborative working environment for their staff.
We are seeking an experienced and professional Front of House / Receptionist to join the busy Gravesend office.
As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional environment while ensuring the smooth day-to-day running of reception.
This is a varied role requiring excellent communication skills, strong organisational ability and a proactive approach. You will provide exceptional customer service, support fee earners and colleagues with a range of administrative duties, and help maintain the efficient running of the office.
Key Responsibilities
Reception & Client Care
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Provide a professional, friendly and welcoming reception service to clients and visitors.
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Answer, screen and direct incoming telephone calls promptly and professionally.
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Meet and greet clients and notify fee earners of their arrival.
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Manage meeting room bookings and ensure rooms are prepared for client meetings.
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Maintain reception, client waiting areas and meeting rooms to a high professional standard.
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Offer refreshments to clients and visitors where appropriate.
Administrative Support
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Open, sort, scan and distribute incoming post to the relevant fee earners.
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Prepare outgoing post.
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Assist with photocopying, scanning, printing and document preparation.
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Provide general administrative support to fee earners and support staff.
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Assist with booking couriers and arranging deliveries where required.
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Order and maintain office supplies.
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Support other office locations where required.
About You
The successful candidate will be professional, approachable and confident working in a busy legal environment.
You will have:
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Previous experience as a Receptionist within a law firm – essential.
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Excellent communication and interpersonal skills.
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A professional, friendly and approachable manner.
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Strong organisational skills and the ability to prioritise a busy workload.
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An excellent telephone manner and strong customer service skills.
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Excellent attention to detail and accuracy.
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Confidence using Microsoft Office and general office systems.
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The ability to work independently and as part of a team.
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A proactive, flexible and positive approach to work.
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A commitment to delivering an excellent client experience and maintaining high professional standards.
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Previous experience handling confidential information with discretion.
This is an excellent opportunity for an experienced legal receptionist or front-of-house professional to join a well-established and highly regarded legal environment.
Diamond Search Recruitment is acting as an employment agency in relation to this vacancyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
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