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Lead Receptionist / Front of House & PA Support
Location: Lutterworth, Leicestershire
Salary: £26,000 per annum
Working Hours: Full-time, Monday to Friday, 9:00 AM - 5:00 PM (flexible to 8:00 AM - 4:00 PM). No weekends.
Benefits: Statutory holidays plus bank holidays.
About Our Client:
Hays is proud to be representing a highly respected firm based in Lutterworth, Leicestershire. Our clients pride themselves on delivering a service to businesses and private individuals across the local area. Their mission is to work hand-in-hand with clients. This is a dynamic and client-focused practice, and they are looking for a key individual to join their team as soon as possible.
The Opportunity:
We are seeking a highly professional, organised, and proactive Lead Receptionist / Front of House & PA Support to be the welcoming face and central hub of our client's busy office. This is a vital dual role, perfect for someone who thrives in a fast-paced environment and is dedicated to providing outstanding service. You'll be the first point of contact for their valued clients and provide essential personal assistant support to the Director and wider management team.
Key Responsibilities:
Expertly manage all incoming calls and warmly greet clients and visitors, ensuring a positive first impression.
Efficiently direct calls and enquiries to the appropriate team members or departments.
Handle all incoming and outgoing mail, ensuring accurate sorting, distribution, and timely dispatch.
Maintain a tidy, professional, and welcoming reception area at all times.
Serve as the primary point of contact for the Director, filtering communications and managing access to other managers as required.
Manage and organise the Director's diary, scheduling appointments and meetings efficiently.
Coordinate meeting logistics, including room bookings and preparing necessary materials.
Assist with preparing and compiling documents, reports, and presentations as needed.
Provide ad-hoc administrative support to the Director and senior management team.About You:
Proven experience in a similar reception, front of house, or administrative role, with demonstrable PA responsibilities, ideally within a professional services environment.
Exceptional communication skills, both verbal and written, with a clear, professional, and friendly telephone manner.
Highly organised with meticulous attention to detail and the ability to effectively juggle multiple tasks and priorities.
Proactive, resourceful, and capable of working independently and as part of a team.
Proficient in Microsoft Office Suite (Outlook for diary management, Word, Excel, and PowerPoint).
A positive, can-do attitude and a strong commitment to providing excellent customer service.
Ability to maintain strict confidentiality and discretion.
Available to start immediately or at short notice.Why Join Our Client?
You will be joining a supportive and professional team in a well-regarded firm. This role offers the chance to be at the heart of their operations, providing crucial support, and contributing directly to their client experience.
To Apply:
This urgent requirement is being managed by Hays. To apply, please send your up-to-date CV and a covering letter outlining your suitability for this role.
We are looking to fill this position as soon as possible, so we encourage early applications.
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