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Recoveries Agent
Job Posted: 7 days ago
Salary: £ 31,500 - 31,500 / Annum
Job Type: Permanent
Location: Melton Mowbray, Leicestershire
Expire in: 21 days
Job Description
Recoveries Agent
Red Recruitment is looking to recruit experienced Recoveries Agents with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages.
The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused.
Full training is provided and the salary is £31,500 per annum.
Benefits and Package for a Recoveries Agent:
Salary: £31,500
Hours: Full-time
Contract Type: Permanent
Location: Melton Mowbray
Generous Holiday AllowanceKey Responsibilities of a Recoveries Agent:
Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulations
Conduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangements
Issue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt Claims
Prepare and review documentation for County Court claims (CCJ applications)
Liaise with solicitors, legal representatives, and enforcement agents (bailiffs)
Progress cases through the County Court Business Centre (CCBC) where applicable
Apply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of Control
Monitor defended claims and support the preparation of witness statements where required
Maintain accurate case notes and documentation using internal systems
Ensure full compliance with FCA Consumer Credit Sourcebook (CONC), GDPR, and relevant UK legislation
Meet individual recovery and performance targets while maintaining Treating Customers Fairly (TCF) principles
Third party relationships management and Debt sale preparation.Key Skills and Experience of a Recoveries Agent:
· Previous experience in debt recovery or collections within the UK
Practical experience of County Court litigation processes (CCJs, enforcement actions, defended claims)
Understanding of the Pre-Action Protocol for Debt Claims
Knowledge of FCA regulations and consumer credit legislation
Experience working with solicitors and enforcement agents
Strong negotiation and communication skills
Ability to handle vulnerable customers appropriately and sensitively
Good IT skills, including case management systems and MS Office
Experience within financial services, utilities, or retail credit sectorsIf you are interested in this position as a Recoveries Agent and have the relevant experience required, please apply now!
Red Recruitment (Agency)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Recoveries Agent job near me in Melton Mowbray, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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