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Recovery Analyst

Job Posted: a month ago

Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Windsor, Royal Borough of Windsor and Maidenhead

Expire in: 2 days

Job Description

Recovery Analyst

Location: Windsor, Berkshire
Salary: Competitive + Bonus + Benefits
Job Type: Full-time | Permanent

CTR Select is recruiting on behalf of a growing financial services organisation for a Recovery Analyst to join its Collections team. Office based, working Monday – Friday 8.30am-5pm.

This is an excellent opportunity for someone with experience in recoveries, collections, credit control or debt management who enjoys investigating cases, negotiating payment solutions and managing their own portfolio.

Key Responsibilities

  * Manage a portfolio of overdue customer accounts.

  * Contact customers to agree repayment arrangements and recover outstanding balances.

  * Investigate customer circumstances using Companies House and other online resources.

  * Review financial information and assess affordable repayment plans.

  * Maintain accurate case notes and CRM records.

  * Monitor Companies House for changes affecting customer accounts.

  * Escalate cases to legal representatives where appropriate.

  * Work towards recovery targets while ensuring regulatory compliance.

  * Identify opportunities to improve processes and customer outcomes.

Skill and Experience

  * Experience in Recoveries, Collections, Credit Control or Financial Services.

  * Strong negotiation and communication skills.

  * Excellent attention to detail and organisational skills.

  * Confidence handling difficult conversations professionally.

  * Good IT skills and experience using CRM systems.

  * A proactive, resilient and customer-focused approach.

If this Recovery Analyst role is of interest to you, please click apply or contact Marie Spratley in our Egham office

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Recovery Analyst job near me in Windsor, Royal Borough of Windsor and Maidenhead! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!