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Recovery Team Leader – Motor Insurance
Job Posted: a day ago
Salary: £ 31,500 - 34,270 / Annum
Job Type: Permanent
Location: BL7, Egerton, Borough of Bolton
Expire in: a month
Job Description
Recovery Team Leader – Motor Insurance
Location: Bolton (Office-based with flexible working options)
Salary: From £31,500, depending on experience
Type: Full-time, Permanent
Hours: Monday to Friday, 9am–5pm (35 hours)
Are you a natural leader with experience in motor recovery claims?
If you’re ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference — this role could be the next step for you.
🛠️ What You’ll Be Doing
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Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement
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Handling escalated queries, complaints, and complex claims
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Monitoring team performance and supporting staff development through coaching, mentoring and training
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Working with internal stakeholders to meet recovery targets and maintain service levels
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Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
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Ensuring full FCA compliance and supporting GDPR and confidentiality requirements
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Contributing to recruitment, onboarding, and HR processes for your team
✅ What You’ll Bring
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Strong background in technical motor recovery claims
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Experience in a team leadership or supervisory role
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Confident communication skills – written and verbal
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Solid understanding of FCA, FOS, and general claims compliance
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Excellent organisation and prioritisation skills under pressure
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CII Certificate in Insurance (essential) – Dip CII is a bonus
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Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
🎁 What’s In It For You
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Increased holiday allowance with length of service
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Your birthday off, plus a half-day for seasonal shopping
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Holiday sell scheme
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Free parking and casual dress code
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Support for industry qualifications
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Bonus scheme for going above and beyond
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Cycle to work scheme
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Friendly, supportive environment with trained mental health first aiders on-site
If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input — we’d love to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Recovery Team Leader – Motor Insurance job near me in BL7, Egerton, Borough of Bolton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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