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Regional Operations Manager
Job Posted: 2 days ago
Salary: £ 68,266 - 68,266 / Annum
Job Type: Permanent
Location: SY16, Newtown, Sir Powys
Expire in: 25 days
Job Description
Regional Manager – Adult Social Care Services
Location: North Powys, Wales (covering Welshpool, Newtown, Llandrindod Wells, Llanidloes, Llanfyllin, and Machynlleth)
Salary: £68,266.59 + monthly car allowance of £470
Hours: 37.5 per week
Benefits
* 25 days annual leave.
* Individualised professional development programmes.
* Refer a Friend Scheme (up to £1,000).
* 24/7 GP access via online consultation app.
* Retail, leisure, holiday, and travel discounts.
* Death in service payment.
We are seeking a forward-thinking, motivated and proactive individual to join a Regional Leadership Team as Regional Manager overseeing multiple residential care homes across North Powys.
The successful candidate must have proven experience managing a portfolio of residential care homes and will provide leadership, mentorship, and direction to service managers in their region. A strong knowledge of care regulations, commercial awareness, and a proven track record in budgetary control are essential. You will bring a dynamic, engaging leadership style with excellent stakeholder management skills and the ability to build and foster strong local and regional relationships.
Key Responsibilities of the Regional Manager
Objectives
* Take full accountability for the commercial performance of services, including occupancy and agency use.
* Work closely with Quality and Compliance teams to embed best practice and achieve strong regulatory outcomes.
* Monitor and ensure the financial integrity of services through regular review and process compliance.
* Oversee recruitment, onboarding, and probationary processes to ensure successful integration of new employees.
* Develop and maintain positive relationships with stakeholders and identify opportunities for business development and service growth.
Leadership
* Lead, inspire, and develop service managers to deliver high-performing teams.
* Act as a visible and approachable leader, setting high standards of professionalism and care.
* Promote a culture of continuous improvement, employee engagement, and accountability.
* Ensure managers meet performance and behavioural expectations in line with organisational standards.
Practice Expectations
* Ensure robust auditing processes are in place for up-to-date, person-centred care plans.
* Monitor the quality of care delivery across all services, ensuring holistic needs of residents are met.
* Oversee safeguarding processes, including investigations, reporting, and compliance with statutory requirements.
* Track and analyse incident trends and ensure appropriate investigations and action are undertaken.
Relationships
* Support management teams in delivering excellent customer service.
* Build collaborative and constructive relationships with central support services and external partners.
* Lead regular management meetings, ensuring clear communication of agendas and outcomes.
Essential Criteria of the Regional Manager
* Relevant Care and/or Nursing and Management qualification (e.g. NVQ/QCF in Management; NVQ 4 in Care; Registered Manager’s Award; QCF Level 5 in Leadership for Health and Social Care).
* Management experience in adult social care or a related healthcare setting.
* Demonstrable experience in budgetary control and effective people management.
* Flexible approach with the ability to support services 24/7, including responding to genuine emergencies out of hours.
* Valid driving licence and access to a car for work purposes.
Desirable Criteria of the Regional Manager
* Experience in marketing services or occupancy growth.
* Ability to communicate in WelshBefore You Apply
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