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Regional Quality Manager - Elderly Care Homes

Job Posted: a day ago

Salary: £ 80,000 - 85,000 / Annum
Job Type: Permanent
Location: Surrey

Expire in: a month

Job Description

Step into a pivotal leadership role where you'll shape quality, consistency, and performance across a regional portfolio of care homes. This is an opportunity to influence standards at scale, support Registered Managers to excel, and act as a critical bridge between front line operations and senior leadership in a growing, quality-focused organisation.

About the Role:

As Regional Quality Manager, you will provide strategic and operational oversight to ensure all homes deliver safe, compliant, and consistently high-quality services. You will drive continuous improvement through robust governance, systems, and workforce development, while supporting commercial performance and occupancy targets. Working in a hybrid capacity, you will balance on-site presence with effective remote leadership and coordination.

Key Responsibilities: 

* Provide leadership, coaching, and direction to Registered Managers across all homes to ensure consistent delivery of high-quality care and support. 
* Drive compliance with regulatory requirements and internal policies through regular audits, inspections, and governance reviews. 
* Lead the implementation, optimisation, and effective use of systems and technology to enhance quality monitoring and service delivery. 
* Support HR processes, including performance management, workforce planning, and staff development initiatives across the region. 
* Monitor and support occupancy levels, referrals, and service utilisation, working with managers to maximise commercial performance. 
* Analyse quality data, incident trends, and feedback to identify risks, improvement opportunities, and action plans. 
* Act as a key link between operational teams and senior leadership, providing clear reporting, insight, and recommendations. 
* Champion a culture of continuous improvement, learning, and best practice sharing across all homes.

Key Requirements: 

* Proven experience in a quality management role within health, social care, or a related regulated environment. 
* Strong track record of leading and supporting Registered Managers or equivalent roles to improve quality and compliance. 
* Demonstrable experience of conducting audits, managing governance frameworks, and addressing regulatory requirements. 
* Confident in interpreting data, quality metrics, and reports to drive informed decision-making. 
* Excellent communication, influencing, and relationship-building skills with stakeholders at all levels. 
* Ability to work effectively in a hybrid model, managing priorities across multiple locations and services. 

Desirable Skills: 

* Experience implementing or optimising digital quality, care management, or governance systems. 
* Background in occupancy management, referrals, and commercial performance within care or similar services. 
* Knowledge of change management methodologies and tools. 
* Familiarity with regulatory frameworks and inspection regimes relevant to care homes or similar services. 

If you're a proactive regional leader with a passion for quality and a focus on outcomes, this role offers the scope and influence to make a measurable difference, apply now to take the next step in your leadership career

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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