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Regional Voids Lead
Job Posted: 2 days ago
Salary: £ 41,270 - 43,441 / Annum
Job Type: Permanent
Location: Clapham, London
Expire in: a month
Job Description
MMP Consultancy currently have an opportunity for a Regional Voids Lead to join a housing association based in Clapham. This will be an permanent position paying £43,441p/a + Benefits.
My client can offer hybrid working.
Overall Responsibility:
Overall responsibility for management of the end-to-end process of Void Works to our Standards within Region meeting all statutory requirements. Working closely and effectively with other key stakeholders on a daily basis to challenge and improve any time slippage and clearly document when this occurs so we can consistently track where improvements can be made. All systems must be kept up to date and all administration functions be kept on top of as part of the efficient running of the process.
This is a key role within our Regions that reports directly into the Regional Head of Property Services which denotes the importance within our business. The role requires strong time management and organisational skills to ensure the success of the void performance. This is a critical performance indicator for the business so full ownership and delivery of the process is crucial. Will be responsible for highlighting and implementing where improvements can be made in the process to deliver a reduction in void turn around time and rent loss.
Key Responsibility:
To drive key to key turnaround performance within a Region, highlighting efficiencies or inefficiencies in the monthly reports. Ensuring the corporate strategy to reduce void losses.
Instigate, drive, challenge and document weekly meetings with key stakeholders to improve performance of voids in the region
To have overall responsibility to ensure that key stages in the process are met within timescales and to collate and evidence and escalate when these SLA's are not being met
Collaborating with staff at all levels and to effectively communicate, motivate and persuade and drive performance of others that contribute to the voids process
To ensure approvals are sought and responded to within agreed timescales
To question use of SOR's, scope, quality and challenges and escalate when there are issues so they can be dealt with quickly
Responsible for preparing monthly reports with meaningful accurate data and dialogue to influence the right decisions in the business with respect to managing voids
To attend site on occasion to verify scope being requested so can provide the expertise and influence the final decision
Title: Regional Voids Lead
Salary: £43,441p/a + Benefits
Location: Clapham, South West LondonBefore You Apply
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