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Relationship & Account Manager - Further Education & Training
Location: South Wales - Home based with regional and some UK-wide travel.
Salary: £38,000 + £7,950 car allowance (£46,000 total)
Contract: Full time - 37.5 hours per week
Key Responsibilities:
* To develop and manage stakeholder relationships within assigned regional employer establishments, to promote the use and take up products and services.
* Account manage existing clients ensure needs are met and customer satisfaction.
* Actively identify, engage, build and develop relationships with potential stakeholders and promote products, services and offerings of training.
* Providing learning solutions, support, and guidance to stakeholders regarding training and competence.
* Promoting training products and services to meet stakeholder needs.
* Develop business through various activities including telephone, mailshot, face to face and presentations
Essential Criteria
* Experience in a similar position of developing business within education/training/apprenticeship sectors is advantageous
* Proven track record of successfully building new business relationships
* Account management experience with high customer satisfaction rates
* Proven experience in meeting/exceeding targets or KPIS
* Experience in Engineering /Construction industry would be advantageous
* Ability to manage own workload, prioritise and remain motivated
* Strong planning, organisational and communcation skills
* Customer focussed and strive for quality results
* Driver and willingness to travel
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