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Remote Customer Service Assistant

Location: UK – Remote

Salary: £13 – £18 per hour

Job Type: Part-Time | Remote

Vita CV is recruiting a professional and customer-focused Customer Service Assistant to support clients through multiple communication channels. This role is ideal for individuals who excel in communication and enjoy delivering high-quality service in a remote environment.

About the Role

As a Customer Service Assistant, you will act as a key point of contact for customers, ensuring enquiries are handled efficiently and professionally while maintaining a high standard of service.

Key Responsibilities

• Respond promptly to customer enquiries via email, chat, and phone

• Resolve issues efficiently and escalate complex cases when necessary

• Maintain accurate records of customer interactions

• Ensure a consistently positive customer experience

What We’re Looking For

• Strong written and verbal communication skills

• A customer-focused and solution-oriented mindset

• Good organisational and time management abilities

• Confidence using digital tools and systems

Perks & Benefits

• Fully remote working arrangement

• Flexible working hours

• Supportive and collaborative team culture