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Remote Customer Support Advisor (Live Chat & Email)
United Kingdom (Remote)
About the Company
We are hiring on behalf of one of our clients, a growing UK-based online business providing digital services to customers nationwide.
About the Role
You will handle customer enquiries via live chat and email, ensuring a positive and professional experience for every customer. This role is ideal for someone with strong communication skills who enjoys helping others.
Responsibilities
- Respond to customer enquiries via live chat and email
- Resolve issues efficiently and professionally
- Maintain accurate records of customer interactions
- Escalate complex issues when required
Qualifications
- Strong written communication skills in English
- Customer-focused mindset
- Previous customer support experience is an advantage but not essential
- Pay Range and Compensation Package
- £13 – £18 per hour
Equal Opportunity Statement
We welcome applications from all backgrounds and encourage candidates looking for stable remote work to apply.
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