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Removals Team Leader
Job Posted: a day ago
Salary: £ 33,000 - 40,000 / Annum
Job Type: Permanent
Location: Croydon, Greater London
Expire in: a month
Job Description
Removals Team Leader
Location: South London
Job Type: Full-time
Salary: Competitive
Reports to: Operations Manager / Branch Manager
About the Role
We are seeking a motivated and experienced Removals Team Leader to oversee and participate in domestic and commercial removals. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a valid UK driving licence to drive company vehicles as needed.
Key Responsibilities
* Lead a team of removal operatives on residential and commercial moves
* Plan and coordinate daily jobs, ensuring efficient use of time and resources
* Safely load, transport, and unload goods with care and accuracy
* Conduct pre-move assessments and vehicle checks
* Provide high levels of customer service throughout the move process
* Ensure team members follow health and safety procedures
* Act as the main point of contact for customers on-site
* Report any incidents, delays, or damages promptly to management
* Maintain cleanliness and good order of vehicles and equipment
Requirements
* Valid UK driving licence (Category B minimum)
* Proven experience in removals or logistics, ideally in a leadership role
* Ability to lead and motivate a small team
* Excellent organisational and problem-solving skills
* Strong communication and customer service skills
* Punctual, reliable, and professional attitude
* Willingness to work flexible hours, including occasional weekends or evenings
Desirable (Not Essential)
* Category C1 or higher licence (7.5T or HGV)
* Knowledge of packing techniques or export removals
* Basic mechanical knowledge for minor vehicle checks/repairs
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