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Our client, a highly regarded and innovative technology company based just outside Cambridge, is looking for a Repairs Centre Manager to lead the day-to-day operations of their busy service and repair facility.
You will be responsible for managing the performance and development of the repairs team, ensuring service levels are met while continuously improving operational processes and efficiency.
Key responsibilities will include:
* Managing the day-to-day operations of the repairs centre
* Leading and developing the repairs team
* Ensuring services meet agreed SLAs and operational KPIs
* Acting as a key point of contact for customers and service issues
* Managing workflow, resourcing and operational performance
* Driving process improvements and maintaining quality and compliance standards
The successful candidate will have:
* Experience managing teams within a technical repair, manufacturing or service environment
* A track record of delivering operational performance against SLAs and KPIs
* Experience working in a customer-facing B2B environment
* Strong organisational and communication skills
* Commercial awareness and experience working with ERP or service systems
* An electronics background or relevant engineering qualification would be advantageous.
If this sounds like the next step in your career, please contact Liam at Eclectic Recruitment for more information or click apply now.
We aim to respond to every applicant. However, if you have not heard from us within 10 days, please assume that on this occasion your application has been unsuccessful or the role has now been filled. You are welcome to contact our office or email us to discuss other opportunitiesDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Repairs Centre Manager job near me in CB25, Landbeach, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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