Expire in: 25 days
Repairs Surveyor - Housing Repairs & Maintenance
Location: Havering (Local Candidates Preferred)
Rate: £35 per hour (Umbrella)
Contract: Initial 3 months
Hours: 36 hours per week
Start: Short notice / ASAP
About the Role
We are looking for experienced Repairs & Maintenance Surveyors to join a busy local authority repairs service in Havering. This is a frontline role requiring individuals who can start at short notice and ideally live locally to the borough.
You will provide a responsive, customer-focused surveying service to residents, covering repairs diagnostics, damp and structural inspections, contractor supervision, voids inspections and health & safety considerations. Your expertise will help ensure homes are safe, compliant and maintained to an excellent standard while supporting improved turnaround times and overall resident satisfaction.
Key Responsibilities
Repairs & Maintenance
·Deliver a responsive repairs surveying service including defect diagnosis, specification of works and identifying the most suitable repair options.
·Carry out inspections such as damp & mould, structural concerns, disrepair and general building defects.
·Supervise contractors and monitor works on site to ensure quality, compliance, budget control and resident care.
·Assess health & safety risks during inspections and works, ensuring compliance with relevant legislation and council procedures.
Voids Management
·Inspect void properties and specify works required to reach lettable standard.
·Supervise voids contractors and ensure turnaround times meet corporate targets.
·Minimise rental loss by driving efficient void management and ensuring high-quality property condition upon completion.
Performance & Quality Management
·Monitor and manage performance across your caseload, ensuring internal and external standards are met or exceeded.
·Support the delivery of a high-quality service focused on improving resident satisfaction.
·Work collaboratively with colleagues, contractors and partner services to resolve issues promptly.
Case Management & Resident Support
·Manage a varied caseload, ensuring inspections, reports, instructions and follow-up actions are completed on time.
·Work directly with residents, providing clear advice and guidance on repair issues.
·Make appropriate referrals or signpost residents to wider housing services where needed.
About You
·Experience in housing repairs, maintenance surveying or building pathology.
·Strong diagnostic skills with knowledge of damp, structural and building fabric issues.
·Confident supervising contractors and managing works on site.
·Knowledge of voids surveying and delivering lettable standards.
·Excellent communication and customer service skills.
·Able to work independently and manage a varied, fast-paced caseload.
·Immediate availability or short notice highly preferred.
·Local knowledge / residency in or near Havering would be advantageous.
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