Hiring Now: Resident Liaison Officer Near You – Apply Today!

Your Next Resident Liaison Officer Job Starts Here – Apply Now!

Resident Liaison Officer

Job Posted: a month ago

Salary: £ 30,000 - 31,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester

Expire in: 2 hours

Job Description

Resident Liaison Officer (RLO)

Permanent Position | Property Services

Location: Manchester
Salary: £30,000 per annum 
Start Date: ASAP
Working Hours: Monday to Friday, 8:00am - 4:30pm

About the Role

We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Manchester. This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction.

As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works.

Key Responsibilities

Act as the primary liaison between residents, the Scheme Manager, and the client

Build strong relationships with residents and address concerns professionally

Monitor, manage, and resolve resident complaints effectively

Work closely with the Site Project Manager to maintain clear communication on site

Coordinate and deliver social value and community engagement events

Collate and analyse customer satisfaction surveys

Support conflict resolution and ensure minimal disruption to residents

About You

Minimum 2 years' experience as a Resident Liaison Officer (or similar role)

Strong customer service and communication skills

Confident dealing with residents in live environments

Organised, proactive, and able to manage sensitive situations professionally

Experience within property services or construction is highly desirable

What's on Offer

Permanent role 

Competitive salary of £30,000 + car allowance

Consistent working hours

Supportive team environment with long-term project stability

How to Apply

If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information.

Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!