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Resident Liaison Officer
Job Posted: 9 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Redditch, Worcestershire
Expire in: 19 days
Job Description
As a Resident Liaison Officer in Redditch, you'll be the key point of contact between residents and the property team, ensuring everyone is kept informed and satisfied throughout projects. Your role will help the business run smoothly by addressing queries, resolving concerns, and maintaining strong relationships with residents.
Client Details
This position is within the property industry, based in Redditch.
Description
Act as the primary contact for residents, addressing queries and concerns promptly.
Ensure residents are informed about project timelines and updates.
Coordinate access to properties for necessary works.
Log and resolve complaints effectively, maintaining a high level of customer service.
Conduct regular visits to properties to check on progress and resident satisfaction.
Collaborate with the property team to address resident needs and feedback.
Produce clear and accurate reports on resident interactions and project progress.
Support the delivery of high-quality property services to residents.Profile
A successful Resident Liaison Officer should have:
Strong communication and interpersonal skills to liaise effectively with residents.
Experience in a customer-facing role, ideally within the property industry.
Ability to handle complaints and resolve issues diplomatically.
Organisational skills to manage multiple tasks and priorities.
A proactive approach to problem-solving and building relationships.
Basic IT skills for reporting and communication purposes.Job Offer
Salary ranging from £30,000 to £35,000, dependent on the level of experience.
Permanent position within the property industry.
Based in Redditch, with travel across stock - Herefordshire / Worcestershire / Dudley/ Stourbridge / West Bromwich / Birmingham / Coventry and Warwickshire.If you're interested in this role, apply now.
People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your bestBefore You Apply
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Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Redditch, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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