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Resident Liaison Officer
Job Posted: 17 hours ago
Salary: £ 30,800 - 35,200 / Annum
Job Type: Permanent
Location: Harlow, Essex
Expire in: a month
Job Description
Job Title: Resident Liaison Officer
Location: Harlow, Essex
Contract Type: Permanent
Salary: £30,800 - £35,200 (DOE) + Package
Start Date: Immediate / ASAP
About the Role:
Our client, a reputable construction and refurbishment contractor, is seeking a confident, personable, and highly organised Resident Liaison Officer (RLO) to join their team on a permanent basis for a project based in Harlow. This role is essential for maintaining strong communication between residents, site teams, and project managers during the delivery of refurbishment and maintenance works.
Key Responsibilities:
* Serve as the main point of contact for residents before, during, and after works.
* Build and maintain positive relationships with residents, ensuring their concerns are addressed and resolved promptly.
* Conduct resident profiling, satisfaction surveys, and needs assessments.
* Organise and attend resident meetings, open days, and consultation events.
* Coordinate access arrangements and minimise disruption to residents.
* Provide regular updates to residents and internal teams on project progress.
* Maintain accurate records of all resident interactions and actions taken.
What We’re Looking For:
* Previous experience as a Resident Liaison Officer or in a customer-focused role within construction or social housing.
* Excellent communication and interpersonal skills.
* Strong organisational and administrative capabilities.
* Ability to manage sensitive situations with professionalism and empathy.
* Proficiency in Microsoft Office and other relevant tools.
* A valid UK driving licence and access to a vehicle is preferred.
Why Apply?
* Secure a permanent role with a respected contractor.
* Be part of a meaningful project improving homes and communities.
* Work with a professional and supportive team committed to resident care.
* Competitive salary and benefits offered.
* Opportunity to make a real difference in residents’ day-to-day livesBefore You Apply
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Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Harlow, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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