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Resident Liaison Officer
Job Posted: a day ago
Salary: £ 40,000 - 55,000 / Annum
Job Type: Permanent
Location: Leeds, West Yorkshire
Expire in: a month
Job Description
A progressive and people-focused principal contractor is looking to appoint a Resident Liaison Officer to support a major long-term façade remediation project in Leeds. With confirmed work secured into 2028, this is an opportunity to join a stable, cash-rich business that continues to invest in its people, its technology, and the future of safer, better-built environments.
The initial project runs for over two years and involves internal and external works to student accommodation. You will play a key role in coordinating access, organising handovers, and liaising closely with both the client and multiple trades to ensure rooms are returned to a high standard after works are completed.
Projects range in value up to £22 million and include complex schemes across residential towers, stadiums, commercial buildings, and public-sector assets. The company has built strong, long-term partnerships with blue-chip clients and is widely recognised for technical delivery on challenging and sensitive sites.
Now targeting further growth, the company is scaling with purpose, aiming to exceed £50 million turnover this year. Backed by a listed parent group with significant financial strength, they operate with a modern, entrepreneurial approach, while maintaining strong family values and a culture of trust and development.
Resident Liaison Officer - Salary & Benefits
Salary: £40,000 - £55,000 (DOE)
25-30 days holiday + Bank Holidays
Pension Scheme
Project Bonus Scheme
Company Bonus Scheme
4 Years Death in Service Cover
Critical Illness Cover
Team Social Events
Company events and supportive social environment
Comprehensive in-house and external Training and Development
Access to Udemy and training courses
Charity Fundraising Days
Office facilities including stocked kitchen and shower
Resident Liaison Officer - Job Overview
Based full-time on a live project site in Leeds (initial project duration: 2+ years)
Coordinating with multiple internal trades to manage works and ensure timely handovers (approx. 30-40 rooms per week)
Liaising with the client to organise room access and student vacating arrangements
Overseeing the sequence of works including external façade installations and internal reinstatement (e.g., painting & decorating)
Ensuring smooth communication between residents, trades, and site management
Maintaining daily/weekly handover schedules and resolving access or snagging issuesResident Liaison Officer - Requirements
Experience in construction liaison, site coordination or site management
Prior experience as a Resident Liaison Officer or similar
Strong organisational skills and the ability to manage multiple workflows
Confident communicator able to work closely with clients and residents
Previous experience in occupied refurbishments or student accommodation preferred
Must be based within commutable distance to LeedsWhat makes this opportunity different?
Forward workload confirmed into 2028
Secure financial backing with strong reserves
Low staff turnover and clear paths for progression
Structured mentoring and access to coaching
Real stories of team members doubling their earnings in under three years
Weekly culture feedback that informs senior management decisions
Training support, flexible working, and long-term incentives including sharesBennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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