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Resident Liaison Officer
Job Posted: a day ago
Salary: £ 17 - 19 / Hour
Job Type: Contract
Location: Birmingham
Expire in: a month
Job Description
We are seeking a proactive and organised Resident Liaison Officer (RLO) to support a Housing Association in Birmingham, who can ensure a smooth process when engaging directly with residents to arrange access for essential property inspections and servicing.
Job Title: Resident Liaison Officer (RLO)
Hourly Rate: £17 - £19
Contract: 3-6 Months
Working Hours; 37.5 per week (Mon - Fri 1-day WFH)
Location: Erdington
Key Responsibilities of a Resident Liaison Officer:
Liaise with residents and contractors to schedule appointments for compliance works
Conduct cold calls and door-knocking to gain access to tenants with outstanding appointments.
Issue no-access letters and manage appointment communications.
Attend weekly no-access meetings and collate documentation for legal proceedings when necessary.
Requirements of a Resident Liaison Officer:
Strong organisational and administrative skills.
Excellent verbal and written communication abilities.
Full UK driving licence and access to a vehicle.
Proficient with basic computer systems (emails, Word, CRM, etc).
If you are interested in this Resident Liaison Officer role then please apply or alternatively contact (url removed)Before You Apply
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