Hiring Now: Resident Liaison officer Near You – Apply Today!
Your Next Resident Liaison officer Job Starts Here – Apply Now!
Resident Liaison officer
Job Posted: 10 hours ago
Salary: £ 17 - 22.57 / Hour
Job Type: Permanent
Location: Cheshunt
Expire in: a month
Job Description
Job Specification: Resident Liaison Officer (RLO)
Location: Based in the Stevenage to Kings Cross are
Contract Type: Long term Temporary (potential for perm)
Rate: £17 - £22 per hour
Fuel Allowance: Paid at 45p per mile
The Opportunity
An immediate opportunity is available for a proactive and experienced Resident Liaison Officer to join a temporary contract with Origin Housing. The role is focused on a variety of internal works, including a comprehensive Kitchen, Bathroom program. You will be responsible for managing resident communication and ensuring the smooth delivery of works across a broad geographic area.
Due to the size of the patch, which spans from Stevenage to Kings Cross, this is a mobile role that requires daily travel. You will need to travel frequently to and from properties to engage directly with residents.
Key Responsibilities
Resident Communication: Serve as the primary point of contact for residents, visiting properties to provide updates and manage expectations regarding all aspects of the K&B programme.
Logistics and Coordination: Work closely with the project management team and contractors to coordinate access, schedule works, and ensure timely completion with minimal disruption to residents.
Issue Resolution: Proactively identify and resolve resident queries and concerns with a professional, compassionate, and solution-oriented approach.
Documentation: Maintain detailed and accurate records of all resident interactions and project milestones, providing regular progress reports.
Stakeholder Engagement: Act as a key link between residents, the project team, and the client, fostering positive relationships and ensuring project goals are met.
Candidate Profile
Experience: Proven experience as a Resident Liaison Officer, with a strong background in K&B or similar internal works projects.
Flexibility & Mobility: A full UK driving license and your own vehicle are essential. You will receive a fuel allowance paid at 45p per mile. You must be comfortable with extensive daily travel covering a large area.
Location: The ideal candidate will be based in the North London or Stevenage area to facilitate efficient travel across the patch.
Interpersonal Skills: Exceptional communication skills and a friendly, empathetic demeanour are crucial for building trust and rapport with residents.
Organisational Skills: The ability to manage multiple tasks and prioritise effectively in a dynamic, fast-paced environment.
Salary & Benefits
Rate: £17 - £22 per hour
Fuel Allowance: Paid at 45p per mile
Contract: Temporary until Christmas, with a strong possibility of extensionBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Resident Liaison officer job near me in Cheshunt! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).