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Resident Liaison Officer
Job Posted: 9 hours ago
Salary: £ 14 - 14 / Hour
Job Type: Temporary
Location: Halifax
Expire in: a month
Job Description
Resident Liaison Officer
Location: Halifax (covering HX2 & HX3)
Rate: £14 per hour + mileage and car allowance
Hours: Full Time, Monday to Friday
Start: Immediate
Contract: Temporary ongoing
Start: 13th October
Requirements: Full UK Driving Licence and own vehicle
Our client, a leading social housing contractor is looking for a confident and proactive Resident Liaison Officer to join their team. This role is essential in maintaining strong communication and trust between the company and residents while planned works are carried out in their homes.
You’ll be responsible for keeping residents informed, managing access for works, handling queries, and ensuring minimal disruption. The ideal candidate will have strong interpersonal skills, experience in a similar role, and a passion for delivering excellent service.
Resident Liaison Officer Key Responsibilities:
Build and maintain regular communication with residents regarding works, schedules, and any potential disruption
Respond to enquiries promptly and ensure smooth access for contractors
Act as the key link between residents and site teams, offering support throughout the works
Organise and lead meetings, drop-in sessions, and engagement events
Maintain accurate records and produce reports based on resident feedback and recurring issues
Resident Liaison Officer Requirements:
Previous experience in a similar resident-facing role, ideally in housing or construction
Excellent communication and people skills
Ability to resolve issues calmly and professionally
Empathy, patience, and discretion in handling sensitive situations
Strong IT skills, especially in Microsoft Excel
Self-motivated, well-organised, and able to work independently
Full UK driving licence and access to your own vehicle
Apply online now to be considered for this Resident Liaison Officer role. Immediate start available.
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