Hiring Now: Resident Liaison Officer Near You – Apply Today!
Your Next Resident Liaison Officer Job Starts Here – Apply Now!
Resident Liaison Officer
Job Posted: a day ago
Salary: £ 25,000 - 35,000 / Annum
Job Type: Permanent
Location: Canterbury, Kent
Expire in: a month
Job Description
Resident Liaison Officer (RLO)
Location: Canterbury, Kent - Scattered Housing Projects – Various Sites
Salary: £30,000 + £5,000 Travel/Car Allowance
Contract: Full-Time, Permanent
About the Company
We’re proud to be partnering with a leading national property services contractor that has been delivering excellence in building repairs, maintenance, and improvement works for over 30 years.
Still family-run, the company has built an outstanding reputation for providing high-quality service and forming long-term partnerships with some of the UK’s largest clients across multiple property sectors.
Their work spans four key divisions:
*
Social Housing Repairs & Maintenance
*
Commercial Office Fit-Out
*
Heritage Preservation
*
Public Sector Maintenance
The Role
We are seeking a Resident Liaison Officer (RLO) to join the team delivering projects under the Social Housing Decarbonisation Fund (SHDF). You’ll play a vital role in maintaining excellent communication between residents, site teams, and clients throughout the project lifecycle.
This programme focuses on improving the energy efficiency of social housing properties, including:
*
Loft Insulation
*
Ventilation Upgrades
*
Window Replacements
*
M&E System Upgrades
*
Cavity and Solid Wall Insulation
You’ll initally be working across a mix of houses and flats, followed by a further two years of ongoing works under the same scheme.
Key Responsibilities
*
Act as the main point of contact for residents before, during, and after works.
*
Coordinate appointments, surveys, and access for contractors.
*
Address resident queries and resolve issues in a professional and empathetic manner.
*
Ensure residents are informed of project timelines, progress, and any potential disruptions.
*
Support the site team to deliver a smooth, resident-focused service.
About You
*
Previous experience as an RLO, Resident Liaison Officer, or Tenant Liaison Officer within the social housing or property maintenance sector.
*
Excellent communication and organisational skills.
*
Strong customer service ethos and ability to manage sensitive situations.
*
Full UK driving licence and willingness to travel between sites.
Benefits
*
Competitive salary of £30,000 + £5,000 car/travel allowance
*
Long-term, stable position within a reputable and growing company
*
Supportive, family-run business culture with genuine progression opportunitiesBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Resident Liaison Officer job near me in Canterbury, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).