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Resident Liaison & Safety Officer

Job Posted: 22 days ago

Salary: £ 15.7 - 15.7 / Hour
Job Type: Contract
Location: High Wych

Expire in: 5 days

Job Description

4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in High Wych, Hertfordshire.

 The role will require some travelling between sites including Braintree, High Wych, Bishops Stortford.

Our client provides retirement housing  for  people over the age of 55. You will be required to:

Ensure the safety and security of the property
Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required.
Access is provided to facilitate maintenance and servicing requirements to communal areas
Dealing wIth any with anti social behaviour.
This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in retirement housing.

DUTIES AND RESPONSIBILITIES INCLUDE:

To be a key-holder for the building and ensure security of the communal areas and facilities
To be the first point of contact and manage access to the building for residents, contractors and visitors
Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment
Allow access to utility companies for essential maintenance and servicing of equipment
Manage and monitor the laundry facilities & communal areas
Monitor and facilitate resolution of complaints relating to communal areas and facilities
Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
Monitor and advise tenants on the management of their rent accounts and arrears
Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
Raise repairs, facilitate access and guidance to the affected areas for contractors
Complete water testing in communal areas
Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes
Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors
Manage or provide gritting at the property in line with the service gritting plan as required
Carry out health and safety inspections of the building and record the outcomes in line with service standards
Monitoring accidents, incidents and near misses in line with the clients health and safety procedures
ESSENTIAL REQUIREMENTS INCLUDE:

Facilities management experience
Excellent customer services skills
Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role
Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements
Knowledge and understanding of the housing/building management sector
Understanding or experience of health and safety issues and management 
Must have be able to drive & have car business insurance
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

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Bank details.
National Insurance number.
Date of birth.

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