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Resident Support Office
Job Posted: 17 hours ago
Salary: £ 15 - 17 / Hour
Job Type:
Location: HA3, Kenton West, Greater London
Expire in: a month
Job Description
Job Opportunity: Resident Support Worker
📍 Location: Harrow Weald
🕒 Contract: Part-time
💷 Salary: £15 - £17 per hour (based on experience)
📅 Start date: July 2025
Fresh Horizons CNB is a Christian organisation committed to transforming lives through supported housing, care, and community. We're looking for a compassionate and capable Resident Support Worker to join our dynamic team and help vulnerable individuals journey toward independent, purpose-filled living.
About the Role
As a Resident Support Worker, you’ll play a vital frontline role in helping residents feel safe, supported, and motivated to grow. Working alongside the House Manager, you’ll support individuals to meet their housing responsibilities, engage with their personal development plans, and become active participants in a thriving, respectful community.
Key Responsibilities
- Build positive relationships with residents to foster a safe, supportive environment.
- Conduct initial assessments and co-create personalised Support Plans with residents.
- Provide guidance on welfare benefits, housing applications, budgeting, and safety.
- Support residents in accessing external services and attending appointments (e.g., GP, Job Centre, hospital).
- Help maintain communal harmony through mediation, encouragement, and regular resident meetings.
- Encourage residents to comply with their License Agreement and house rules.
- Monitor property condition, report repairs or health and safety concerns.
- Maintain clear, timely records and case notes for each resident.
- Promote engagement in purposeful activity and community life.
What We’re Looking For
- Someone with initiative, empathy, and a genuine desire to support others.
- Excellent organisation, communication, and administrative skills.
- Able to work independently while being a strong team player.
- Understanding of welfare benefits (especially Universal Credit and Housing Benefit) is desirable.
- Comfortable managing emotionally challenging situations with care and professionalism.
- Active Christian faith, aligned with our values and ethos.
Why Work With Us?
Fresh Horizons CNB is more than a workplace — it’s a ministry. We live out our shared values through action and prayer. You’ll join a passionate group of individuals who believe that everyone deserves dignity, hope, and the opportunity to rebuild their lives.
How to Apply
Please send your CV and a covering letter explaining your interest and suitability to:
📅 Application Deadline: 15th July 2025
📞 For more information, contact Rose on: (phone number removed)
Note: This role has an Occupational Requirement that the postholder be a practising Christian, in line with the Equality Act 2010, Schedule 9, Part 1Before You Apply
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- National Insurance number.
- Date of birth.
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