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Residential Building Manager

Job Posted: 9 days ago

Salary: £ 15 - 15.35 / Hour
Job Type: Temporary
Location: Manchester, Greater Manchester, North West

Expire in: 19 days

Job Description

Residential Building Manager – Maternity Cover (9–12 Months)Manchester City Centre
 £31,919 per annum / £15.35 per hour
 Full-time, 40 hours per week
 Ideal Start: Week commencing 11th May

We are seeking an experienced and energetic Residential Building Manager to oversee the day-to-day operations of a modern residential development in Manchester City Centre. This is a maternity cover role for an initial 9 months, with the potential to extend up to 12 months.

The successful candidate will be responsible for delivering exceptional customer service, ensuring building safety and compliance, and creating a welcoming, community-focused environment for residents.

Key ResponsibilitiesResidence Operations
Oversee the daily running of the building with a hands-on, service?driven approach.

Maintain high standards of cleanliness, comfort and presentation across all communal areas.

Conduct regular inspections to ensure safety, security and compliance.

Manage maintenance issues, cleaning standards and follow up to ensure timely resolution.

Oversee parcel handling, key management, access control and security protocols.

Provide out-of-hours support when required (e.g., emergencies).

Team Leadership
Line manage residence staff, offering coaching, support and motivation.

Promote a positive, engaged team culture.

Lead by example in delivering exceptional customer service and operational standards.

Financial & Commercial
Support financial performance and budget management for the building.

Manage a budget for resident community events and activities.

Assist with viewings, renewals and occupancy targets.

Support rent collection and build strong relationships with residents.

Resident Experience & Community Building
Act as the main point of contact for all resident interactions.

Organise and host resident events to foster a sense of community.

Support move-ins and move-outs, ensuring a smooth and positive experience.

Handle complaints professionally and efficiently.

Maintain strong local knowledge to support residents with information on amenities, travel and services.

Build relationships with local organisations, universities and businesses.

Person ProfilePersonal Attributes
Energetic, enthusiastic and hands-on manager.

Strong communicator with excellent relationship?building skills.

Highly organised with strong time?management abilities.

Confident in handling complaints and resolving conflict.

High attention to detail and commitment to exceptional service.

Proactive, self-motivated and able to work independently.

Skills & Experience
Experience in a customer-facing environment (hospitality, residential, education or corporate settings ideal).

Strong understanding of health & safety processes.

Previous experience delivering excellent customer service.

Proficient in Microsoft Office.

Flexible approach to working hours, including occasional out-of-hours support.

Ability to work under pressure and manage multiple priorities.

Why Apply?This is an exciting opportunity to take ownership of a vibrant residential community, lead a motivated team, and deliver a high-quality living experience in a flagship city-centre development.

If you’re passionate about customer service, operational excellence and community building, we’d love to hear from you.

Please call Helen on (phone number removed) or email: (url removed)
 
 This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
 We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

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