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Retail Assistant

Job Posted: 24 days ago

Salary: £ Competitive
Job Type: Permanent
Location: PL1, Plymouth, Devon

Expire in: 4 days

Job Description

Job Description:
Sales Assistant – Retail
Location: Plymouth
Salary: DOE. Salary will increase after JET training and is under review for a potential increase.
Hours: 9:15am – 5:10pm, five days per week (37.1 hours). Day off normally Tuesday. Sundays are usually closed; December Sunday shifts are rotated fairly across the team.
Job Type: Full-time
Reports To: Manager / Deputy Manager
About the Role
Are you passionate about retail, customer service, and creating an inspiring shopping experience? This Sales Assistant role is perfect for someone who thrives in a lifestyle focused retail environment. You’ll work in a store where attention to detail, team collaboration, and exceptional customer experiences are key.
As a Sales Assistant, you’ll play a vital role in engaging with customers, driving sales, and maintaining the high standards of presentation and service that define the store.
Key Responsibilities
  * Deliver outstanding customer service and build lasting relationships
  * Maximise sales by sharing product knowledge and creating engaging experiences
  * Motivate and support your team to achieve store goals
  * Accurately handle cash and card transactions
  * Maintain stock levels and update the stock system
  * Merchandise the store effectively to optimise presentation and sales
  * Maintain and grow the customer database
  * Follow company sales processes to improve personal performance
  * Ensure high standards of after-sales service, including order and complaint follow-ups
  * Monitor KPIs and understand how your work contributes to store performance
  * Maintain store equipment, cleanliness, and security
  * Attend meetings, training sessions, and workshops as required
  * Adhere to company values, uniform guidelines, and professional communication standards
Requirements / Desired Attributes
  * Confident using till systems; experience with Bransom software is a plus
  * Positive, inspiring, and ambitious personality
  * Honest, reliable, and a team player
  * Creative thinker with ideas to improve the store and customer experience
  * Comfortable in a lifestyle retail environment with attention to detail and excellent customer service
Why Join Us?
  * Join a supportive, team-oriented retail environment
  * Work for a respected lifestyle and home retailer
  * Grow your skills and career through JET training and development opportunities
  * Contribute to a store environment that prioritises presentation, service, and customer experience
If you are interested in this position, please click apply now or call us for more details.
Job Type: Full-time

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