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Retail Assistant – Prescription Services

Job Posted: 21 hours ago

  • Salary: £ 24,000 - 24,500 / Annum

    Job Type: Permanent

  • Location: Bedford

Expire in: a month

Job Description

Retail Assistant – Prescription Services & Customer Support Location: Bedford Employment Type: Permanent, Full-Time (including rotational weekend shifts) Salary: £24,000 plus excellent benefits and structured training and development programme About the Role This well-respected national chain seeks a confident and customer-focused Retail Assistant to join the Bedford-based team. This is a dynamic, front-facing customer service role ideal for someone with a strong background in customer service and a keen eye for detail. You’ll play a vital part in supporting customers with prescription-related queries, managing appointment bookings, and guiding them toward the most suitable products and services. Working with a qualified, committed and professional team adds to the attraction of this position, as this post offers real progression and real career development. Key Responsibilities Assist customers with prescription handling, ensuring accuracy and confidentiality Organise and manage customer appointments with efficiency and professionalism Provide tailored product and service recommendations based on individual needs Maintain a welcoming and well-presented retail environment Collaborate with team members to ensure smooth daily operations Uphold company standards in customer care, compliance, and service delivery About You Minimum of 3 years’ experience in a customer-facing retail or healthcare setting GCSEs in Maths and English (Grade C/4 or above) Excellent command of spoken and written English Strong interpersonal skills with a proactive and empathetic approach Comfortable working in a fast-paced environment with weekend rotation Organised, reliable, and committed to delivering exceptional service Benefits A supportive team culture with ongoing training and development Opportunities to grow within a well-established retail environment Competitive salary and benefits package A chance to make a meaningful impact on customer wellbeing Unfortunately this employer does not hold an employment sponsorship licence

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