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Retail Store Manager

Job Posted: 13 days ago

Salary: £ 30,000 - 34,400 / Annum
Job Type: Permanent
Location: EX1, Exeter, Devon

Expire in: 15 days

Job Description

The Role (AKA: The Person Who Makes Everything Run Smoothly)

As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine.

You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves.

What You’ll Be Doing

  * Leading, motivating, and developing a small, friendly team

  * Keeping stock levels sharp and supplier relationships strong

  * Making sure the store looks great, feels welcoming, and runs safely

  * Driving sales through smart merchandising and local promotions

  * Handling customer queries, bespoke orders, and the occasional curveball

  * Owning health & safety and compliance

  * Reporting on KPIs and helping shape future store strategy

What You Bring

  * Proven retail management experience (DIY/hardware/trade = big bonus)

  * Confident leadership and people-management skills

  * Commercial awareness and a practical, problem-solving mindset

  * Strong communication and customer service instincts

  * Comfortable with EPOS systems and basic financial reporting

  * A genuine interest in DIY, home improvement, or tools (we love that stuff)

Perks & Benefits

  * Competitive salary + bonus scheme

  * Staff discount on everything (dangerous if you love tools)

  * Training and development opportunities

  * A supportive, community-focused team who actually enjoy working together

Ready to Build Something Great?

If you’re a natural leader who loves retail, thrives in a hands-on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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