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Retentions Advisor
Job Posted: 4 days ago
Salary: £ 24,500 - 25,500 / Annum
Job Type: Permanent
Location: Bradford, West Yorkshire
Expire in: 24 days
Job Description
Retention's Advisor Team Member
Location: Courtyard, Thornbury
Function: Retention's Advisor
Are you driven by delivering outstanding customer service and achieving sales success? We're looking for a Retention's Advisor Team Member to join our dynamic team at our Courtyard, Thornbury office.
In this role, you'll be selling motor-related products directly to consumers, representing high-profile automotive brands, vehicle retailer groups, and insurers. You'll engage with customers via inbound and outbound calls, providing a friendly and professional experience on a non-advised basis.
Key Responsibilities:
Handle inbound and outbound calls on assigned campaigns.
Meet performance targets across calls, contacts, sales, and compliance.
Ensure all customer interactions meet regulatory standards including Consumer Duty and GDPR.
Participate in team meetings, training, and CPD activities.
Maintain accurate records and adhere to scheduling requirements.
What We're Looking For:
Minimum 1 year of telephone-based sales or customer service experience in a regulated, target-driven environment.
Strong verbal communication and consultative selling skills.
Friendly, empathetic, and professional telephone manner.
Minimum 5 GCSEs (or equivalent), including English Language at grade C or above.
What You'll Gain:
A supportive and collaborative team environment.
Opportunities for continuous professional development.
The chance to represent respected brands and make a real impact.If you're results-oriented, adaptable, and passionate about customer service, we'd love to hear from you.
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Looking for your next career move? Join a top company hiring Retentions Advisor job near me in Bradford, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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